It is well documented that patients seeking mental health treatment are using emergency departments in record numbers. Between 2006 and 2011 overall visits to emergency departments increased by 14%. During that same period visits to emergency departments for psychiatric/mental health reasons increased by 47%. Preliminary findings post ACA show that emergency room visits continue to rise. On average 75% of persons presenting to an emergency department with a mental health or substance abuse issue are discharged without ever receiving services and in many cases without adequate referral or assistance in obtaining treatment.

The average cost of housing a patient in the Emergency department for up to 24 hours is between $1500 to $1800. If the patient is boarded, that cost increases to $2300 or higher.

Tele Mental Health Services will provide a quick connection via secure tele-health to a licensed therapist. The hospital will be provided a comprehensive narrative report from the clinical psychiatric evaluation and a level of care determination within 45 minutes to one hour from initiation of contact.

For patients that tend to frequent the ED, an ongoing history is created giving a longitudinal record in 7 domains. This will aid in sharing information with other providers and prove useful in identifying unmet needs and modifying a plan of care to address those needs.

Pricing for this service is highly competitive but the service and deliverables are the best on the market.


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Why Choose Us

Provide the best care possible

Work with a network of licensed clinicians to provide a comprehensive evaluation at the first point of contact and make access to treatment easier for persons seeking help.

Improve the quality of life for persons with mental health and substance abuse treatment needs

In addition to receiving a comprehensive narrative report with level of care determination, an ongoing history is created giving a longitudinal record in 7 domains. This will aid in sharing information with other providers and prove useful in identifying unmet needs and modifying a plan of care to address those needs.

Reduce time to disposition and discharge

Reduction in return visits for non-emergent issues.

Improved throughput times.

Reduction in patient leaving without being seen (LWBS).

Be in compliance with ever increasing regulatory requirements

Provide the correct level of care determination and referral. Services are delivered by combining the best clinical assessment tools and a secure HIPAA compliant tele-health connection.